Privacy Statement – Koki Shop

At Koki Shop, we respect your concerns about privacy. This Privacy Statement (“Statement”) describes the personal information practices of Koki Shop with respect to information about our customers and others who visit our stores, websites, and mobile applications, including the types of personal information we collect, how we may use this information, and with whom we may share it.

Information We Collect

We may collect personal information about you when you visit one of our stores, use Koki Shop websites (“Sites”), or use our web or mobile applications (“Mobile Apps”). We refer to our Sites and Apps collectively as “Online Services”.

The types of personal information we collect may include:

  • Transaction information (products purchased, price, payment method and details)
  • Personal details (name, address, email, phone number, date of birth, etc.)
  • Account information (username, password, and credentials)
  • Any other information you choose to provide

You may provide information when you:

  • Purchase products
  • Register on our Online Services
  • Subscribe to marketing communications
  • Use in-store technologies (Wi-Fi, kiosks, etc.)
  • Enter competitions or promotions
  • Submit feedback or interact with our services

Information Collected Automatically

We may collect data automatically through technologies such as cookies, web beacons, and similar tools. This may include:

  • IP address
  • Device type and operating system
  • Browser type
  • Device identifiers
  • Usage activity on our Online Services

Third-party tools (such as social media plugins) may also collect data based on your interaction with them.

Location Information

Koki Shop may collect precise location data (GPS, Wi-Fi, Bluetooth, etc.) to enhance your experience. You can disable location tracking through your device settings, though some services may not function properly without it.

How We Use Your Information

We may use your information to:

  • Process orders and payments
  • Communicate with you about offers and services
  • Manage promotions and contests
  • Provide customer support
  • Personalize your experience
  • Improve our products and services
  • Conduct analytics and research
  • Prevent fraud and comply with legal obligations

Sharing of Information

Koki Shop does not sell your personal data. However, we may share it with:

  • Service providers (IT, delivery, analytics, etc.)
  • Affiliates and partners (if applicable)
  • Authorities when required by law
  • Parties involved in business transfers

Children’s Privacy

We do not knowingly collect personal data from children under 13 without parental consent. Any collected data will be used only for the intended purpose and deleted when no longer needed.

Your Choices

You may opt out of marketing communications at any time using unsubscribe links or by contacting us.
You can also request access, correction, or deletion of your data.

Cookies

We use cookies to enhance your experience, remember preferences, and analyze usage. You can disable cookies in your browser settings, but some features may not work properly.

Security

We take reasonable measures to protect your personal information, but no system is completely secure.

Data Retention

We retain personal data only as long as necessary for the purposes outlined or as required by law.

Changes to This Policy

We may update this Privacy Statement from time to time. Updates will be posted here.

Contact Us

Koki Shop
10th of Ramadan City, Egypt
Phone: 19585